Payment Policy

At Flowive, a trading name of Dealnest Ltd, we ensure that your transaction is as seamless and secure as the recovery experience we provide.

1. Accepted Payment Methods

To provide our international clientele with maximum convenience, we accept a wide range of secure payment options:

  • Credit & Debit Cards: Visa, MasterCard, American Express, Maestro, UnionPay.
  • Digital Wallets: Apple Pay, Google Pay, PayPal.
  • Secure Gateways: All transactions are processed via Shopify Payments or PayPal, ensuring industry-leading encryption.

2. Currency & Pricing

While our heritage is British, we serve a global community.

  • Settlement Currency: All transactions are settled in GBP (£).
  • International Display: For our clients in the United States, Canada, and Australia, prices may be displayed in your local currency for convenience; however, the final checkout will be processed in GBP (£) based on the current exchange rate.

3. Payment Processing & Security

  • Immediate Capture: Your payment method is charged at the moment of order placement. You will receive an immediate confirmation via our digital concierge.
  • Data Protection: Flowive utilizes SSL (Secure Socket Layer) encryption. We never store or have access to your full credit or debit card details.

4. Taxes, VAT & Duties

  • UK Orders: Prices are not subject to VAT. Dealnest Ltd is not currently registered for VAT in the United Kingdom as it operates below the statutory registration threshold.
  • International Orders: For deliveries to the USA, Canada, and Australia, your order may be subject to local import duties or taxes. These are the responsibility of the recipient and are not collected by Flowive at checkout.

5. Fraud Prevention

To ensure the integrity of the Flowive community, we reserve the right to verify or cancel orders that appear fraudulent. Any unauthorized payment activity will be reported to the relevant authorities.

6. Corporate Identity & Contact

For inquiries regarding your transaction, please contact our support team:

  • Trade Name: Flowive
  • Legal Entity: Dealnest Ltd
  • Company Registration (CRN): 15645521
  • Registered Office: 20 Wenlock Road, London, England, N1 7GU, United Kingdom
  • Phone: +44 (0) 33 33 403831
  • Email: info@flowive.com
  • Service Hours: Mon–Fri, 8 am – 6 pm GMT (Closed Sat–Sun)